We process all orders Monday through Friday. Order processing normally takes 1-3 business days excluding weekends and holidays. New product releases and sales can cause an increase in order volumes which may delay order processing with 1-2 business days. Once your order ships, you will receive a shipping confirmation along with a tracking number delivered to your e-mail. Shipping time varies by destination and the shipping method selected at checkout. We offer USPS Priority Mail to most locations (domestic and international). Your shipping cost is displayed at point of checkout. U.S. shipping options: USPS First Class Mail (2-5 business days) USPS Priority Mail (1-2 business days) USPS Priority Express Mail (guaranteed delivery in 2 business days, 1 business day in most cases) International shipping options: USPS First Class International (delivery time depends on destination, can vary between 5 to 30 business days) USPS Priority Mail International (6-10 business days) USPS Priority Express International (3-5 business days) Please visit USPS for more information on different shipping methods.
INTERNATIONAL (NON-U.S.) CUSTOMERS: Please note that all international packages may be processed through customs clearance. Non-U.S. customers are responsible for import duties, customs, and local taxes that may be charged in your country, which also may cause a delay with delivery times. Please note that we are not responsible for items held in international customs. For more information, be sure to contact your local customs.
To ensure that your package is properly delivered, and that you receive your order within the given timeframe, please make sure that your address is fully entered and correct. Please correct abbreviations and have spaces inserted properly, as these are automatically printed on your shipping label and we do not take responsibility for the incorrect information. Shipping fees are non-refundable. If your tracking information states that your package was delivered, and you have not received it please address this with the United States Postal Service. SCULPT does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that are confirmed as delivered.